Starter
Best for a first look - or very low volume.
Ideal for hobbyists, sole traders, or anyone trialling Flow before committing. A genuine way to test the workflow and decide if it fits your bench.
See Starter detailsDatopia • Flow
Powerful jewellery repair tracking made simple.
See how Flow keeps repairs moving - tracking every job from booking jobs in to collection, with photo and document uploads, timestamps, assignments, and customer updates built in.
How does our jewellery repairs app work?
Simplify your workshop. Amplify your customer experience.
Flow reduces interruptions and guesswork by keeping every jewellery repair job visible, auditable, and easy to update - without forcing you to abandon paper packets.
Less admin. More bench time.
Spend time making - not coordinating
Stop chasing packets, photos, and conversations across phones, email accounts and staff members. Flow keeps job history and next steps in one record so the counter and workshop stay aligned.
Speed up, stand out, and stay in control
Clear statuses, ownership, and message history help you respond faster, reduce mistakes, and build a smoother customer experience - even when it’s busy.
Why Flow?
Track jewellery repairs without changing how your workshop works.
Flow is a jewellery repairs app for retail and trade jewellers. It tracks every job’s status, photos and due dates in one place - while still letting you use handwritten packets if you want (just upload them).
Which package is best for you?
Choose the plan that matches how you work today. Upgrade only when it genuinely helps.
Workshop
Best for retail or trade workshops - no partner sharing.
Built for day-to-day repairs with a small team (up to 5 users per site). If you don’t need to share jobs with third-party partners, this is usually the sweet spot. Multi-site is available as a £10/site add-on - so extra branches don’t need a full extra plan.
See Workshop detailsWorkshop+
Best for partner job sharing - and faster pricing.
For teams up to 10 users per site who need secure third-party sharing under a DSA. Also the right fit if you want a company price list for quicker, consistent pricing inside the app (currently under development).
See Workshop+ details
Workshop vs Workshop+
Do you need Workshop+?
Workshop is usually the sweet spot. Choose Workshop+ if partner sharing, estimates and admin controls are part of your workflow.
Start simple - upgrade only when it genuinely saves time.
Parcels
Posting jobs out?
Scan courier tracking numbers, batch parcels in just a few clicks, and keep evidence packs ready for claims or disputes. The best part? You can notify customers of the tracking number, all from one place.
See parcelsPricing
Use a price list?
If your jobs are priced from a set list, Flow helps you apply those prices quickly and consistently. The best part? You can build the price list inside the app on Workshop+ so it’s always up to date and available when you need it.
See pricing toolsEstimates
Send estimates?
Create clear, branded estimate emails fast. And on Workshop+ you can handle approvals in-app. The best part? The estimate history stays attached to the job record for future reference.
See estimatesPartner sharing
Send work offsite?
Workshop+ supports secure job sharing under a Data Sharing Agreement. Your partners accept/decline and work on their own copy while you stay in control of yours. The best part? The QR code for the job works for both partners.
See partner sharingTrust & risk reduction
More visibility when it matters most.
Flow helps reduce avoidable mistakes with clearer tracking, better evidence, and fewer gaps between people.
Pick the plan that fits your workflow
Clean packages that scale with your business. Start free, upgrade when it’s saving you time.
Starter
FreeBest for a first look
- 20 jobs per month
- 1 image per job
- Core workflow + QR lookup
- Upgrade when it saves time
Perfect for a hobbyist or sole trader wanting to try Flow.
Start free
Starter is capped at 20 jobs/month.
Workshop
£40+ VAT per month
- Unlimited jobs
- Unlimited images + PDF docs
- Team assignments + audit trail
- Parcels + batch tracking
Ideal for retail and workshops that don't share with 3rd parties.
Book a demo
Book a demo to see how it works.
Workshop+
£45+ VAT per month
- Everything in Workshop
- Data Sharing Agreements (DSA)
- Secure partner job sharing
- No internal pricing leaks
Make your jobs available in-app to your trade partners.*
Book a demo
*Sharing requires package on both sides.
Before you decide
Questions most jewellers ask first
These are the things people usually want to be sure about before taking a closer look.
Getting started with confidence
Flow
Start where you are. Keep what works.
Use Flow alongside your existing process - and add structure only where it helps.