Starter
FreeBest for a first look
- 20 jobs per month
- 1 image per job
- Core workflow + QR lookup
- Upgrade when it saves time
Perfect for a hobbyist or sole trader wanting to try Flow.
Start free
Starter is capped at 20 jobs/month.
Datopia • Flow
Simple Jewellery Repair Software Pricing for Real Workshops
Choose the Flow plan that matches how your workshop runs today, then scale features as your workload and team needs grow.
Pick the plan that fits your workflow
Clean packages that scale with your business. Start free, upgrade when it’s saving you time.
Workshop
£40+ VAT per month
- Unlimited jobs
- Unlimited images + PDF docs
- Team assignments + audit trail
- Parcels + batch tracking
Ideal for retail and workshops that don't share with 3rd parties.
Book a demo
Book a demo to see how it works.
Workshop+
£45+ VAT per month
- Everything in Workshop
- Data Sharing Agreements (DSA)
- Secure partner job sharing
- No internal pricing leaks
Make your jobs available in-app to your trade partners.*
Book a demo
*Sharing requires package on both sides.
Multi-site add-on: Workshop and Workshop+ include one site licence. Add additional sites for £10 + VAT per site per month. This means larger jeweller chains do not have to purchase a new licence for each site.
What's included
| What’s included |
|---|
| Limits & usage | |||
|---|---|---|---|
User Logins Users per site licence. | 1 | 5 | 10 |
Jobs per month Starter is capped to keep it a genuine ‘first look’. | 20 | Unlimited | Unlimited |
Images per job Starter is limited to one image per job. | 1 | Unlimited | Unlimited |
| Customers & jobs | |||
Customer records for repeat jobs Store customer details so repeat work is fast and consistent. | |||
Workflow tracking with due/overdue indicators Clear stages with visual cues for due soon and overdue. | |||
Custom pricing (under development) Set your own price lines, allowing a simple in-app selection to apply a price to the job. Coming soon. | — | — | |
Custom Estimates (under development) Send estimates for a job to get customer approval, and use your built in custom pricing to make completing them quicker. Coming soon. | — | — | |
Rebook returned jobs with linked history Separate and distinct records without re-uploading everything. | |||
Job QR codes (partner-safe) Same job QR; each party sees only their lawful data. | |||
| Photos & documents | |||
Capture photos from device camera High-quality booking-in evidence from the counter or bench. | |||
PDF uploads (valuations, receipts, claim docs) Keep high-value documentation attached to the job record. | — | ||
| Assignments & collaboration | |||
Assign jobs to staff with history tracking Know who owns what — without guesswork. | — | ||
User seats Starter is designed for one person. Paid plans support teams. | 1 | Team | Team |
Assign across multiple sites Requires the multi-site add-on. | — | Add-on | Add-on |
| Customer updates & templates | |||
Customer updates by email/SMS Paid plans support professional updates. Starter is intentionally limited. | — | ||
Template storage for repetitive messages Save time with consistent, branded communication. | — | ||
| Parcels & posting | |||
Parcel tracking attached to the job Evidence of posting and chain of custody for claims. | — | ||
Batch parcel tracking (many jobs, one code) Reduce admin for bulk posting. | — | ||
Auto status updates on posting Save and update jobs consistently, e.g. 'Returned by Post'. | — | ||
| Partner sharing | |||
Third-party sharing via Data Sharing Agreements (DSA) Both parties must have Partner. | — | — | |
| Dashboards, reporting & audit | |||
Instant views of due and overdue jobs Stay on top of priorities without spreadsheets. | |||
Reports over time (duration, statuses, conversions, rebooks) Insights for scheduling, performance and throughput. | — | ||
Audit trail of key events Timestamped system, status and user-triggered events. | — | ||
Notes with tagging and thread replies Tag staff, reply-to notes, and filter for what matters. | — | ||
| Ready to see it in your workflow? | Start free | Book a demo | Book a demo |
FreeBest for a first look
Start freeLimits & usage
User Logins
1
Users per site licence.
Jobs per month
20
Starter is capped to keep it a genuine ‘first look’.
Images per job
1
Starter is limited to one image per job.
Customers & jobs
Customer records for repeat jobs
Store customer details so repeat work is fast and consistent.
Workflow tracking with due/overdue indicators
Clear stages with visual cues for due soon and overdue.
Custom pricing (under development)
—
Set your own price lines, allowing a simple in-app selection to apply a price to the job. Coming soon.
Custom Estimates (under development)
—
Send estimates for a job to get customer approval, and use your built in custom pricing to make completing them quicker. Coming soon.
Rebook returned jobs with linked history
Separate and distinct records without re-uploading everything.
Job QR codes (partner-safe)
Same job QR; each party sees only their lawful data.
Photos & documents
Capture photos from device camera
High-quality booking-in evidence from the counter or bench.
PDF uploads (valuations, receipts, claim docs)
—
Keep high-value documentation attached to the job record.
Assignments & collaboration
Assign jobs to staff with history tracking
—
Know who owns what — without guesswork.
User seats
1
Starter is designed for one person. Paid plans support teams.
Assign across multiple sites
—
Requires the multi-site add-on.
Customer updates & templates
Customer updates by email/SMS
—
Paid plans support professional updates. Starter is intentionally limited.
Template storage for repetitive messages
—
Save time with consistent, branded communication.
Parcels & posting
Parcel tracking attached to the job
—
Evidence of posting and chain of custody for claims.
Batch parcel tracking (many jobs, one code)
—
Reduce admin for bulk posting.
Auto status updates on posting
—
Save and update jobs consistently, e.g. 'Returned by Post'.
Partner sharing
Third-party sharing via Data Sharing Agreements (DSA)
—
Both parties must have Partner.
Dashboards, reporting & audit
Instant views of due and overdue jobs
Stay on top of priorities without spreadsheets.
Reports over time (duration, statuses, conversions, rebooks)
—
Insights for scheduling, performance and throughput.
Audit trail of key events
—
Timestamped system, status and user-triggered events.
Notes with tagging and thread replies
—
Tag staff, reply-to notes, and filter for what matters.